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Recruitment clients’ FAQs

How will you understand my requirements?

Before advertising your vacancy or searching for the best candidates, we will discuss the role with you in detail. Our aim will be to find out as much as possible, including hard facts about the role and what it will entail, the type of candidate you want, about the company and about your priorities moving forwards. This knowledge enables us to run a targeted and effective search.

Will I be able to speak to a consultant when I need to?

Yes. When you work with Grey Seal, you have access to a dedicated consultant who will support your company through the entire recruitment process. If, for any reason, your consultant isn’t available (perhaps because they’re on annual leave or in a meeting), you will still be in safe hands as all our consultants can access the information about the role for which you are recruiting and assist you straight away.
We think it’s incredibly important to work closely with you and keep you informed at all times. This ensures we’re always on the same page as our clients.

Do you work in my sector?

The great thing about working with Grey Seal is that, as a result of our extensive experience, we’ve built up contacts and successes in many sectors. The first step is to discuss your requirements with you and we can then allocate the best consultant to work with you according to their experience in your sector.

How much will it cost?

How much you pay depends on what service you require. Our fees start from as little as £129.00 for our bespoke service, and we offer discounts for advertising multiple jobs. For our full agency service, we would charge a fee calculated as a % of the salary. We aim to be competitive and will endeavour to beat any like-for-like quote.

What areas do you cover?

We work nationwide in the UK, including Northern Ireland.

Will I be bombarded with CVs?

If you choose the advertising-only option of our Bespoke Recruitment Service, we will send you all the CVs we receive. However, you can choose our CV sifting service from the menu of bolt-on options to ensure that you are only sent CVs relevant to the position for which you’re recruiting. With our full Recruitment Agency Service, we will only ever send you relevant CVs that match your requirements.

Can I switch from the Bespoke Recruitment Service to full Recruitment Agency Service?

Yes, you are welcome to change to our full Recruitment Agency Service at any time. All the fees paid will be offset against the upgraded service.

Candidates’ FAQs

What happens when I apply for a vacancy?

We will acknowledge your application and will then contact you again if you are shortlisted for the role. Some of our clients want to see all the CVs sent for a position and may contact you directly. If you do not want to be contacted directly by a potential employer, please let us know.

How can I find out about new vacancies?

Just register your details with us by emailing your CV and we will automatically send you email alerts when we are dealing with suitable roles in your area, or simply search our job search pages for our current live roles.

What sort of vacancies do you deal with?

We work across a range of sectors and roles, so whether you’re just starting your career, looking for a new challenge or seeking a senior position, Grey Seal can support you.

What geographical areas do you cover?

We help clients recruit for roles nationwide in the UK, including Northern Ireland.

How can I gain additional skills and qualifications?

If you don’t have quite the right qualifications for a role, we may be able to support you in gaining qualifications through work-based learning, online courses or one-day seminars. Contact us to find out more.

Training FAQs

How does your training service work?

We’ll arrange a full discussion with you about your company’s training needs and then tailor-make the course to meet your requirements in terms of timings and delivery method.

Can I meet with Grey Seal to discuss our training needs?

Yes, of course. We’ll arrange an initial telephone conversation with you to determine your needs and then organise a follow-up meeting where we can discuss what we think would best support you in more detail.

Who is our point of contact when programmes are delivered by external training organisations?

You will still have a dedicated Grey Seal Account Manager who will be your point of contact and manage and oversee the whole programme.

How do you accommodate different learning styles and experience levels?

Before we deliver any training, our experienced trainers will conduct an in-depth training needs analysis to determine your requirements and better understand the different learning styles and experience levels of the people who will be taking part in the training.

How long does it take from the initial consultation to completion of a training programme?

Some of our programmes are time specific and will need to be completed within a set time frame. Generally though, we create our programmes to meet the needs of the organisation and individuals, in which case we can work to your time frames for delivery.

Are all of the qualifications recognised nationally?

We offer a vast range of qualifications that are recognised nationally. However, you may have a specific need within your organisation to focus in one area and this is something we can discuss with you.

Apprenticeship employers’ FAQs

Would an apprenticeship be the right fit for my business?

96% of businesses that take on an apprentice report benefits to their business. There are also benefits to be gained from putting existing staff through an apprenticeship programme. Call us on 01773 829121 to discuss your individual requirements.

How much would hiring an apprentice cost?

Like all employees, apprentices must receive a wage. The minimum rate for an apprentice is £2.73 per hour, although you may pay more, particularly as the skills and experience of the apprentice develop.

The recruitment of the apprentice is completely free and we are able to deliver training that is generally fully government funded. As with any new employee, you will need to allocate time to support and develop the apprentice.

Do I qualify for a grant?

The Government is supporting businesses to take on new apprentices; there is currently a grant of £1,500 for employers who take on a new apprentice aged 16 to 24. This grant is available to companies that have fewer than 1,000 employees and who have not had an apprentice work for them for at least a year.

What is the difference between funding and a grant?

Funding applies to the apprentice training programme, whereby the Government generally covers the full cost and there is no cost to the employer.
A grant is a lump sum paid to the employer for taking on a new apprentice aged 16 to 24; this is only paid to companies that qualify.

What are the age restrictions for an apprenticeship?

Apprenticeships start from age 16 but, at Grey Seal, we offer a range of courses to suit all age groups. This is no upward age limit for an apprenticeship.

What are the working hours and length of apprenticeship?

An apprentice would work a minimum of 30 hours a week, although most employers find it more beneficial to offer a full working week of 35 to 37.5 hours. The minimum length of an apprenticeship is 12 months.

How does an apprenticeship work?

The apprentice will be your employee doing a real job. Our trainer assessor will visit them, usually once a month, to train and test them, and assess their competence in the workplace.

The apprentice will be expected to complete an online portfolio of work relating to their job role. As their employer, you will have access to this online system so that you can monitor their progress. The trainer assessor is available for you to use as a resource in terms of dealing with any issues that may arise or any other opportunities that you may wish to explore.

How do I recruit an apprentice and how much does it cost?

Simply call us on 01773 829121 or email on info@greysealrecruitmentandtraining.co.uk us to get the ball rolling. We will discuss your requirements in detail and advertise your apprenticeship role on the Government Job Board, as well as on other major job boards, such as Reed and Total.

We telephone interview each relevant candidate and will send you the CVs and our interview notes for those applicants who pass the initial interview and meet your requirements. You will then have the opportunity to select some or all of the candidates to interview. We will set up the meeting and follow up with any feedback.

We always suggest that you offer a work trial for the candidate(s) you have selected before making an offer to the successful applicant. Again, Grey Seal will manage this process on your behalf.

This is a free service to you.

Can you train my existing staff?

Many of your existing staff may well benefit from an apprenticeship programme and many will qualify for full funding. We offer other non-government training as well. Just call us on 01773 829121 or email us on info@greysealrecruitmentandtraining.co.uk to find out more.

Apprenticeship candidates’ FAQs

How does an apprenticeship work?

You can read more about how an apprenticeship works over in the dedicated Apprenticeships section of this website. To give you an overview, you will work in a real job role for an employer, gaining on-the-job training and a nationally recognised qualification with excellent employment and career prospects at the end. You won’t need to take time out to attend college and your learning will support your role in areas such as customer service, business administration and management.

Do I get paid?

Yes. Like all employees, apprentices must receive a wage. The minimum rate for an apprentice under the age of 19 or in their first year of the apprenticeship is £2.73 per hour, although you may be paid more as your skills and experience develop.

What qualifications do I get?

As an apprentice, you’ll be an employee in a real job, which means that your training and qualifications will be relevant to your role; for example, in areas such as customer services, business administration or management.

You will be assessed on a monthly basis by a trainer assessor from Grey Seal and will be expected to complete an online portfolio of work relating to your job role.

Apprenticeship qualifications include NVQs, Knowledge Certificates and further qualifications equivalent to levels two (GCSE) to five (Higher degree).

What hours would I work as an apprentice and how long would my apprenticeship last?

As an apprentice, you can expect to work a minimum of 30 hours a week, although most employers find it more beneficial to offer a full working week of 35 to 37.5 hours. The minimum length of an apprenticeship is 12 months.

I’m already working. How can I get an apprenticeship with my current employer?

In the majority of cases, there will be no cost to your employer. They will need to be happy for us to visit you in the work place once a month to assess your work and provide you with training and support. The training and assessment is all done in the workplace, which means there’s no requirement to visit college.

There will be no changes to your terms and conditions of work and your salary will not be affected. Once you have discussed this with your employer, either you or your employer can call us and we can provide further information and enrol you on to the programme. If you need any advice beforehand, please just call us on 01773 829121 or email us on recruit@greysealrecruitment.co.uk.

What are my career prospects after an apprenticeship?

After finishing an apprenticeship, 85% of apprentices stay in employment (64% of them with the same employer). 32% of all former apprentices receive a promotion within 12 months of finishing. Employers think that apprentices are 15% more employable than those with other qualifications.


Still have questions? Feel free to call us on 01773 829121 or email us at info@greysealrecruitmentandtraining.co.uk and we’ll be happy to help.

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